Venue Manager Application

PINES WEDDINGS & EVENTS

The Pines is an award-winning wedding and event venue located near Fargo, ND. Our team is looking for passionate, hard-working individuals to manage our venues and direct operations on event days. This opportunity is perfect for excellent communicators, problem solvers, and people lovers who enjoy being helpful while serving others on their special day.

The Venue Manager’s primary responsibility is to provide day-of concierge services to primary renters and event vendors while ensuring the Pines standard level of care is being upheld.

Position Type: Part-Time Hourly; Seasonal

Pay Range: $20 – $30/ hr DOE

Position Responsibilities

Serve as the day of point of contact for primary clients and vendors.
Work closely with the Pines Leadership Team in all aspects related to the day of events.
Attend final consultation meetings if requested by the Pines Leadership Team.
Open and prepare the venue for the arrival of the clients, vendors, and guests.
Introduce yourself to your clients and their vendors, and let them know you are there to help with anything throughout the day.
Monitor event timelines and ensure vendor ETAs are met according to planning material.
Communicate to clients and vendors the details and limitations of the Pines policies and procedures.
Confirm the accuracy of venue set-up and overall cleanliness.
Complete all event checklists on the day of events.
Ensure the venue is meeting all standards set by the Pines Leadership Team
Notify the Leadership Team of any building maintenance issues.
Provide event-specific information, directions, and details to all vendors and guests.
Gather photos and videos of all events for promotional purposes (submit to Pines Leadership Team).
Work with venue staff throughout the event ensuring the safety of all guests and staff.
Manage rehearsals, ceremonies, event logistics, and ensure they are being executed to the Pines standards.
Welcome guests and direct them through the property/venue as needed.
Identify and quickly resolve any problems that may arise during events while maintaining a stress-free environment.
Positively represent the Pines brand and its core values both on-site and off (including social media).
Ensure you are upholding the Pines Core Values.

Qualifications

High School Diploma Required
1-year relevant event industry experience preferred.
Must be 21 yrs of age or old and have the ability to serve alcohol.
Must obtain a Cass County Servers License
Be hardworking, passionate, maintain a positive attitude, and show a desire to learn in this position/industry.
Engaging personality, attention to detail, and exceptional customer service.
Must exude professionalism and follow all Pines dress and hygiene standards (The Pines will provide all employees with one Pines-branded zip-up sweater and two approved Pines Branded shirts).
Able to thrive independently and maintain poise, confidence, and consistency in all circumstances, solving problems as they arise without supervision.
Maintain a clean and organized work environment.

Position Expectations

Must be able to work 12+ hour long shifts on event days with the majority of shifts being Fridays – Sundays. Venue Managers are expected to fulfill a minimum of three shifts per month to stay on staff during peak season. Shifts can be consecutive or on alternating weekends.**

*It is possible that over time this position may change without altering the general emphasis of the position and the level of responsibilities entailed. This information will be monitored and revised as needed.

**Peak Season – March through October